Terms of Use

Xēra is operated by [COMPANY NAME] ("Company", "we", "us", "our"). These Terms of Use ("Terms") constitute a legally binding agreement between you and [COMPANY NAME] governing your access to and use of the Xēra platform, including all features, applications, APIs, and services (collectively, the "Services").

These Terms incorporate by reference our Privacy Policy and any subscription or plan agreement you enter with us. In the event of conflict, the plan agreement takes precedence, followed by these Terms, followed by other policies.

Key Definitions

• User or you — an individual authorised to access and use the Services.
• User Content — all contacts, threads, watches, briefings, drafts, notes, and other content uploaded to or created within Xēra by you.
• Subscription — the plan under which you access the Services, including private access, trial, and paid tiers.
• Workspace — your individual, isolated environment within Xēra.

We may update these Terms from time to time. We will provide at least 30 days' prior written notice of material changes via email to the account owner and an in-app banner. For non-material changes, we may update without advance notice but will update the Last Updated date at the top of this page. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

The Services are available only to persons who can form legally binding contracts under applicable law. You must be at least 18 years of age.

Access to Xēra is currently granted by invitation or approved request. We reserve the right to approve, refuse, or terminate access if we determine a User does not meet eligibility requirements or is in breach of these Terms.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We recommend enabling multi-factor authentication where available. You must notify us immediately at security@agentxera.pro if you suspect any unauthorised access to your account.

If you provide information that is untrue, inaccurate, or incomplete, we may suspend or terminate your access. Where feasible, we will provide notice before doing so unless immediate action is required for security, legal, or abuse-prevention reasons.

Access to the Services is non-transferable. For access issues, contact support@agentxera.pro.

Private Access

Xēra is currently offered under private access. Access is granted on an invitation or approval basis and may be provided free of charge during this period. Private access accounts are subject to the same Terms but with feature and usage limits as disclosed. We reserve the right to introduce paid plans, convert private access accounts to paid plans with reasonable notice, or decommission private access workspaces after a grace period of 30 days following any notice of discontinuation, unless you have migrated to a paid plan.

Where the Services are offered under a paid Subscription, Subscriptions are billed in advance on a monthly or annual basis via Stripe. All fees are exclusive of applicable taxes (GST, VAT, sales tax), which will be added where legally required.

• Annual plans are non-refundable except as required by applicable law or as set out in our Refund Policy.
• Monthly plans may be cancelled before the next billing cycle; cancellation stops future charges but does not generate a pro-rata refund for the current period unless required by applicable law.
• If payment fails, we will notify you and provide a grace period of typically 7 days before suspending access. Continued non-payment may result in termination.
• We reserve the right to change pricing with 30 days' written notice. Price changes will not apply mid-term to annual subscriptions.

During private access, the Services may be provided free of charge. We reserve the right to introduce paid plans at any time, with reasonable notice.

Xēra provides AI-assisted tools for drafting follow-ups, interpreting briefings, summarising information, suggesting next actions, and producing other assistant outputs.

When you configure a watch or briefing, Xēra may query third-party data sources on your behalf — including market data providers, news feeds, and fare APIs. You remain solely responsible for:

• compliance with the terms of service of any third-party data source you direct Xēra to query;
• the accuracy and appropriateness of the conditions, thresholds, and topics you configure;
• any decisions you make based on information Xēra surfaces.

Xēra is not responsible for third-party source failures, API changes, data inaccuracies from sources, or any actions taken by third-party providers in response to your use of the Services.

You agree not to use the Services to upload, generate, publish, transmit, or conduct any activity that:

• belongs to another party without the right to use it;
• is defamatory, harassing, threatening, obscene, pornographic, hateful, or discriminatory on the basis of race, ethnicity, gender, religion, disability, sexual orientation, or any other protected characteristic;
• infringes any third party's intellectual property, privacy, or publicity rights;
• involves unsolicited bulk messaging or spam, including through assistant-drafted outreach;
• promotes or facilitates illegal activity;
• uses Xēra to produce regulated content (financial, medical, or legal advice) without required disclosures and authorisations;
• uses Xēra to harass, surveil, or profile any individual, including any third party whose data you input into the Services;
• attempts to gain unauthorised access to Xēra, other users' workspaces, or connected systems;
• disrupts or overloads Xēra infrastructure or networks;
• contains malware, viruses, or code designed to damage any system or data;
• violates sanctions laws or embargoes applicable in the US, EU, UK, or other applicable jurisdictions;
• reverse-engineers or decompiles any part of Xēra;
• scrapes data from Xēra other than through our officially supported API;
• circumvents plan-based usage limits or AI generation credits.

You must also ensure you have a legitimate basis to input information about third parties — such as contacts and the context attached to them — into Xēra.

You are responsible for complying with all laws and regulations applicable to your use of the Services in your jurisdiction, including data protection laws and any professional or industry regulations that apply to you.

Your Content

As between Xēra and you, you retain all ownership rights in and to User Content. Xēra claims no ownership over User Content, including any content generated by Xēra's AI tools at your direction within your Workspace.

Xēra IP

All rights, title, and interest in and to the Xēra platform, application, models, documentation, design system, and trademarks belong exclusively to [COMPANY NAME] or its licensors. Nothing in these Terms transfers any Xēra IP to you.

Licence from You to Xēra

You grant Xēra a non-exclusive, worldwide, royalty-free licence to access, store, process, transmit, and display User Content solely to the extent necessary to provide, operate, and support the Services for your Workspace. This licence does not permit Xēra to use your User Content to train AI models that serve other customers, or to share your User Content with other users. This licence terminates upon deletion of the relevant User Content or termination of your Subscription.

Feedback

If you provide suggestions or feedback about the Services, you grant Xēra a perpetual, irrevocable, royalty-free licence to use and incorporate such feedback without restriction.

Each party may disclose confidential information to the other in connection with the Services. Each party agrees to use the other's confidential information only to perform under these Terms, to protect it with at least reasonable care, and not to disclose it to third parties except to sub-processors or advisors bound by equivalent obligations.

User Content is your confidential information. Xēra's platform, models, pricing, and non-public roadmap are Xēra's confidential information.

By you

You may cancel your Subscription at any time via your account settings or by contacting support@agentxera.pro. Cancellation takes effect at the end of the current billing period (for paid plans) or immediately (for private access accounts).

By Xēra

We may suspend or terminate your access immediately if you materially breach these Terms and fail to cure within 14 days of notice; are in persistent arrears on payment; or if continued access poses a security or legal risk.

Effect of termination

Your licence to use the Services ends and your Workspace will be decommissioned. User Content is available for export for 30 days after termination, after which it will be deleted in accordance with our Privacy Policy retention schedule.

Survival

Sections on IP, indemnification, limitation of liability, governing law, and any accrued payment obligations survive termination.

The Services are provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law. We do not warrant that:

• the Services will be uninterrupted or error-free, although we will use commercially reasonable efforts to maintain availability and communicate planned downtime in advance;
• AI-generated content will be accurate, suitable for your purpose, or free from third-party IP claims;
• any particular third-party data source will remain available, as source availability is outside our control.

To the maximum extent permitted by applicable law:

Exclusion of consequential loss

Neither party shall be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, loss of data, loss of goodwill, or business interruption, even if advised of the possibility of such damages.

Aggregate Cap

[COMPANY NAME]'s total aggregate liability for all claims arising out of or related to these Terms shall not exceed the greater of (a) the total fees paid by you to Xēra in the 12 months immediately preceding the event giving rise to liability, or (b) USD 500.

Exceptions

The above limitations do not apply to death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any liability that cannot be excluded by applicable law.

You agree to indemnify, defend, and hold harmless [COMPANY NAME] and its officers, directors, employees, agents, and representatives from and against any claims, costs, damages, and liabilities arising out of: your violation of these Terms; your User Content or any content you produce or transmit through Xēra; your violation of any third party's rights, including the rights of any individual whose data you input into the Services; or your violation of any applicable law.

These Terms shall be governed by and construed in accordance with the laws of [JURISDICTION], without regard to its conflict of laws principles.

The parties will attempt to resolve any dispute informally by contacting legal@agentxera.pro with a written description of the issue. If a dispute is not resolved within 30 days, it may be referred to binding arbitration. Either party may seek urgent injunctive relief from a court of competent jurisdiction to prevent irreparable harm.

Users contracting as consumers under EU, UK, or other applicable consumer-protection laws retain their right to bring claims before local courts and are not bound by the arbitration clause to the extent such binding is prohibited.

Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, provided your rights are preserved.

Severability

If any provision is found unenforceable, it shall be enforced to the maximum extent permissible and the remainder of the Terms shall continue in full force.

Force Majeure

Neither party shall be liable for delays caused by circumstances beyond reasonable control, including natural disasters, government actions, internet infrastructure failures, or third-party service outages.

Entire Agreement

These Terms, together with the Privacy Policy and any plan agreement, constitute the entire agreement between the parties regarding the Services.

Relationship

Use of the Services does not make you an employee, agent, partner, or franchisee of [COMPANY NAME].

For all enquiries related to these Terms:

• General: hello@agentxera.pro
• Support: support@agentxera.pro
• Legal: legal@agentxera.pro
• Privacy: privacy@agentxera.pro
• Security: security@agentxera.pro
• Address: [COMPANY ADDRESS]